Our Vision
We strive to build lasting customer relationships through quality, service, value and reliability.
It started with one person who had a dream.From the moment Emfuleni Computers was created by Louis Mac Pherson in January 2001, ingenuity has been a driving force behind our success. We want to carry on with Louis’s legacy with EMF for many years to come.
Mission Statement
- To consistently provide our customers with top quality information technology solutions and excellent service.
- To provide outstanding value with the products that we offer.
- To become the most respected computing supply firm in our market space.
- To associate the name EMF Professional IT Solutions with 100% customer satisfaction.
- To form a personal relationship with each of our clients enabling us to best understand their needs. We see these personal relationships with our clients as a key strength and aim to further improve our support and service performance.
SERVICES
EMF Professional IT Solutions deals primarily in Information Technology services and solutions. We are able to support our clients remotely as well as on-site. Remote support is our first line of communication as some issues can be resolved without us having to leave our chairs, which save you the client money.
Our support services offered are listed below, should you wish to use us for any of our services please don’t hesitate to contact us. We will come to you, to do a full assessment on your requirements and help you build a long time solution to save you down time and money
Our Services include:
- Monitoring
- IT Assessment
- Network Management
- Proactive and Reactive Support
- Onsite Support
- Remote Support
- Helpdesk Support
- Virus Software Protection
- PC health checks
- Server Maintenance
- Data Recovery
- Wired and Wireless Network installation and configuration
- Custom build Desktop Computers and Server
- New Desktop, Laptop Computers, Tablet Computers and Printers
- Repairs to Laptop Computers, Desktop Computers and Printers.
- Internet, e-mail, domain and website service and maintenance
- Service Level Agreement packages
- Staff computer literacy assessment for recommended training
- Network computer usage restrictions
- Internet service provider